Anonymous
map-marker Kendall, Florida

Clothes not as described or pictured!

Have ordered from this company couple of times before, only to be disappointed over and over again. Quality of clothes is terrible! wether is a dress, shirt, skirt or bathing suit you order, the quality is really poor, and it looks terrible, I am usually a small their sizes run really small, clothes is nothing like it looks on their website. Pictures are definitely photoshopped, it has happened to me couple of times where I am really disappointed with my package :( love their style, but hate the fact that I've thrown away all this money in shipping and clothes I won't be wearing... I give up on them... Don't waste your time or money!
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Reason of review:
Bad quality
Anonymous
map-marker Sunshine, Victoria County

Positive Experience Review

I just received my order to melbourne. It took only one week to get here and honestly can say I have read all your horrible reviews and still proceeded with my order. Never been happier! Shipping was quick all dresses are a perfect fit and amazing quality material. Thank you hot miami styles I can't wait to order more off you and replace all my clothing with trendy sexy items from you! :)
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Anonymous
map-marker Grand Rapids, Michigan

Hot Miami Styles - *** Products Review from Grand Rapids, Michigan

I would love to share that i orderd from hotmiamistyles, i bought 3 dresses one was ript, the other one was cute, but the one i expected to be the best was really ugly it dint look nothing like the model had on,And neather did the other ones, plus the meterial looks pretty crapy, you can probly find better club dresses at charlotte rouse for a cheaper price , i will be back tomorrow to post a picture of what thress looks like on the website and what it looks like in person... stay toon
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Anonymous
map-marker New York, New York

NIGHTMARE HORRIBLE CUSTOMER SERVICE

I PURCHASED A DRESS THAT WAS SENT TO ME. THE DRESS ENDS UP BEING TO BIG HOWEVER IT WAS A "GOWN" SO IT WAS NON-REFUNDABLE! I CALLED TO ASK THE MANAGER IF I COULD PURCHASE THE SAME DRESS IN A SMALLER SIZE SO THAT IT WOULD NOT BE SOLD OUT AND SHE WOULD NOT AGREE! SHE STATED THAT IT WAS A GOWN AND GOWNS CANNOT BE RETURNED BECAUSE THERE IS A CHANCE THAT IT COULD BE WORN FOR THE OCCASION AND THEN RETURNED. HERE WE ARE 9 DAYS LATER AND THE DRESS IS NOT AVAILABLE IN THE SIZE THAT I NEED! SHE TELLS ME THAT SHE CAN ISSUE ME A STORE CREDIT AND WHEN THE DRESS IS RESTOCKED THEY WOULD SHIP IT TO ME HOWEVER THE DRESS IS NOT SLATED TO BE RESTOCKED!!! EVERY TIME I ORDER FROM THEM ITS CHAOS AND CONFUSION. THEY TAKE 15 DAYS TO INITIATE A REFUND AND THEN 5 MORE DAYS TO ISSUE THE FUNDS! THEY ARE ALL RUDE AND UNCOMPROMISING! THEY ARE A VERY LOW END ONLINE STORE!!!!!!
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Loss:
$130
Anonymous

Wrong item sent...

I ordered a cute black dress for Valentines day and paid for extra fast shipping. The dress came on time but was the completely wrong one! I now have to pay to ship it back myself and only get refunded the money I paid for it, and not shipping. I paid $51 for a $30 dress that I didn't even receive! And now I have to pay out more money to send it back, only to get $30 back! I will NEVER purchase anything from hot miami styles again and will discourage anyone else I know from buying there...
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Anonymous
map-marker Swakopmund, Erongo

Satisfy customer

Hi, I like to say I oredered from Hot Miami Styles and trust me all I received was good good things. I feel its worth shopping by them. I live in Africa,Namibia. Now imagine how far it is and I was taking a risk and today I'm glad I did take that risk. Beautiful clothes and quality of clothes excellent. Thank you Hot Miami styles you guys the best. The customer service i received was excellent and I'm looking forward shopping again by them. I shopped 5times by Hot Miami Styles and always received the correct order and sizes was correct and i never waited long for my clothes. Shop at HMS you won't regret it. Yolandy Phori, Namibia
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Carla Faria

I bought a dress in this company and I never received it. They don´t want to give my money back.They are not honest. Be carefull.

I bought a dress in this company. And after one month and a half waiting I start to send them a lot e-mails asking them about my package. In the beggining they answer that the package was in the way, it wasn´t true as you can imagine. After some days they just ignore my e-mails. I start to complain in their facebook page, they blocked me. They also gave me a Track Number that never worked.Terrible costumer service, liars, thieves, be really carefull with this company, they are very, very rogue. I'm reporting these thieves in all the pages that I can
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Loss:
$5927
Henritta Hhz
map-marker Pittsburgh, Pennsylvania

DONT waste your time!

I searched online for days for the perfect outfit for days, and finally decided on this one...BIG MISTAKE! Ordered a beautiful black sequin dress. Paid a extra 20.88 to get it faster. Surprise it came on time but was NOT the same dress I saw on the site. The sequins started coming off it instantly, the sheer back was ripped in the corner. Then they have the nerve to say I only get my 69.99 back not the whole 90...like REALLY?! and now I have to wait 3-5 business days to get it! It didn't take 3-5 days to take it off my card though! Long story short VERY UNSATISFIED NON RETURNING CUSTOMER!!!!!!
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2 comments
Guest

You should research every company before you do business.

Duh.

Guest
reply icon Replying to comment of Guest-770630

Nobody asked for your smart *** input

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Chevonne Bwb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered dresses poor quality, cheap and very tacky

I am absolutely NOT going to order from this company anymore! They arrived on time however the quality of the dresses where cheap thin and one was not as shown made of satin. It was a jersery like material! Come and i paid like 89.99 for the dresses for a christmas party. They are a complete rip off! I WOULD NOT RECOMMEND this website at all to anyone! EXPENSIVE and of CHEAP quality! I mean comeon we can get the same thing at a cheaper costs and better quality ! Just search google image! Please be aware of rip off people!
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2 comments
Chevonne Bwb

Apparently HMS does not like bad publicity or reviews. A CSR from HMS called me a few weeks after I posted a negative comment about them to request that I remove it.

Also she said if I did, I would be able to get a full refund of the cost of the dresses minus the shipping and handling charges. Of course I quickly agreed to get back my money (which I did). Kudos to J from HMS for being such a nice CSR. I was quite pleased.

I will consider making purchases from them again.

I would like to suggest to disappointed customers of HMS to contact them directly first and see how they can assist in any way they can.

They can be very accommodating when they know you are very upset about your purchases. Hope this helps.

Guest

I agree with you I ordered three dress for my birthday for $ 129 $ 69 and $ 64 received them yesterday it was poor quality. they look nothing like whats shown on the website. stay away from hotmiamistyles

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Henritta Hhz
map-marker Pittsburgh, Pennsylvania

Fingers crossed

I got a call this morning from HMS, the nice lady informed me I could keep the defaulted dress and she would replace it with a dress of higher value, or return it and get a full refund. The dress I got was defaulted... Yes but I have to say she made my day. She was very pleasant and willing to do anything to make me a satisfied customer. A+ for customer service Miami Styles. I went from very angry, to quite pleased. At least I know if I do decide to order again, it will not be anything lace or with sequins!
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Carrieanne Cqd
map-marker Mississauga, Ontario

Over charged my Credit Card 18 times, on a non existant purchase

I saw one jumpsuit that I really liked,and had attempted to make a purchase, but it did not go thru. Hot Miami style charge my Credit card over 18 times for a single transaction that did not go through.The items was 44 after the shipping cost it all came up to 54$.

My Credit Card has over 972$ worth in pending charges for an item that was not purchased. When I emailed the company they indicated that within 2-5 business days those charges will be dropped. I sure hope so, cause to me that site just seems like one big fraud.

I wish I had read the reviews prior to going unto the site . It would have save me the headache

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Loss:
$972
3 comments
Guest

I was charged twice by Hot Miami styles! They said my first transaction was cancelled and payment didn't go thru.

I checked my credit card today and there was my first transaction charge that was "supposedly cancelled"

Their 1866 number doesn't even exist! Waiting on a reply from them.

Guest

Did Hot miami styles refund your money? Currently my credit card was charged twice for a transaction and I am worried about getting a refund

Jacquelyn Ymy
reply icon Replying to comment of Guest-624970

@ Rose, when i contacted my Cc company today they informed me that all the pending finally got declined except 1 transaction went thru, although it was not posted... The best advice I can give u is email Hot Miami style and keep a record of your convo with them, and call them as well .

What i found was that their 1800 no did not work when i tried calling it from Toronto, but their 954 worked. Then call your credit company form now, to inform them that you were charge 2x on a transaction, that way when you are ready to challenge the amount, it will show proof that you made the effort thru via email messaging HotMiami style, and also by informing your Ccard company of whats happening

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Klaryssa Jvl
map-marker Plano, Texas

Items Not Shipped

Called company to tell them that package was sent without street address. Package was returned to company after two weeks of waiting for item to arrival called the company and package had never been sent the second time. This is a company I will never use again I paid priority to receive the package early. However I wonder how you ship a package without a street name. Duh!! This is a company that I would not refer anyone to. The company acted as if it was my fault and I was doing them a favor to buy an item form them. lol
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Loss:
$40
1 comment
Guest

hot Miami styles scams you they don't honor their return policy they give you back a gift certificate they do not give you back the taxes you paid and then recharge you tax is on the gift certificate what a scam I wonder what the IRS with think about that !!!

Anonymous

Beware of this place. You don't get what you order.

I have been looking at a few dresses that I have liked for a couple weeks before actually purchasing something. Finally I picked out a couple things that I liked and I even paid extra for priority shipping to receive the items on time and didn't receive them on time. They also sent me a dress that I didn't order. Now they say there is nothing they can do for me. REALLY?! This company is a scam! You don't get what you order and the clothes are so cheap! Stay away from this place. The management is also horrible..not how you treat customers..Will NEVER order from them again!
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Loss:
$200
Anonymous
map-marker West Sacramento, California

They added an item they didn't have to trick customers

I asked about the navy asymmetrical drapes skirt they replied out of stock back available may 1st I looked the night before today may first to see if it was added I woke up early checked their site it was added, does not say out of stock but doesn't allow you to add to cart because there are no sizes available. I called them they said it sold out! Highly doubt that since they didn't announce it was back in stock even to me who they said they would contact by email or phone to notify me which never happened. I really think the company never had this item. At least not today when they placed the picture up there. They are very unorganized and told me to wait till August?!!! Wow talk about customer service
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Anonymous
map-marker Atlanta, Georgia

Cheap Material Look better Online

I ordered from this website after looking on it for weeks trying to decide what I wanted. I ordered a dress for my birthday and it got here in good shipping time but when I received, it looked like different material, it actually has *** in it on the left side where it looked like the stitching had came apart. The whole dress had areas where it was coming apart. I will never.. I REPEAT never order from here again, I tried to return but when I looked online they have so many stipulatons, its makes you not wanna do it
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Loss:
$65